Privacy Policy

Information we collect

We collect the details you provide when registering (name, email, phone, country), the parcel and declaration information you submit, delivery addresses, and payment records. We also log certain technical data such as IP address and actions taken, for security and auditing.

How we use it

We use your information to receive and forward your parcels, calculate shipping, process payments, deliver shipments, and communicate with you about your account and orders.

Sharing

We share data only as needed to provide the service — for example with carriers and customs — and as required by law. We do not sell your personal information.

Email

Transactional emails (registration, parcel and payment updates) are sent via our email provider. You will receive these as part of using the service.

Your choices

You may request access to or correction of your information by using our contact form.